A Shehri-CBE Civic Initiative — Citizen Complaint Network for Karachi 📞 Helpline 1339
FixMyKarachi
Civic Complaints Portal
Inspired by & evolved from
Shehri — Citizens For A Better Environment

The idea and this website grew out of Shehri-CBE's decades of civic advocacy, public-interest litigation and community work for a cleaner, fairer and more accountable Karachi.

Free · Serving all of Karachi

Report a problem. We'll connect you to the right department.

Water, electricity, gas, roads, streetlights and more — submit your complaint and call the responsible authority directly, in one tap.

Community report tracker

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🔒 Public, transparent & free for every citizen
About this initiative

This initiative is part of the project “Youth Mobilization for Social Change – Civic Education & Democratic Participation”, being executed by Shehri – Citizens for a Better Environment, aimed at building capacity in youth for informed civic activism. In the present project, emphasis is on knowledge application and exposing the participating youth first-hand to the real-life public policy arena — getting as close to the grassroots in decision-making as possible, and engaging in active community engagement and social mobilization.

Emergency
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Fire Brigade
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Edhi Ambulance
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Police
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Report a Problem

Tell us the issue — we'll show you exactly which Karachi authority handles it, how to reach them, and how to lodge your complaint through their own system. We don't collect or store your complaint.

Responsible authority
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Click to upload or drag a photo here

Department Directory

Community Forum

Reports shared by residents across Karachi. Post yours from the Report tab, and update your own report anytime.

Reports across Karachi

Pending In Progress Resolved
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Total reports
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In progress
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Resolved

Know who to contact

Every Karachi department, what they handle, and how to reach them — call or visit directly.

Reported it? Here's how to follow up — and escalate

If an authority is slow to respond or ignores you, you have the right to push further. Follow these steps.

Quick Contacts

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